Cookie policy

To offer a personalized and efficient service to our users, it is necessary to memorize and store information on how this website should be used. For this purpose, we use cookies, which are small text files sent to your browser by the websites you visit. They help the browser memorize information about your visit to the website, keeping only data related to your preferences, without including personal data. The use of cookies allows the website to recognize your device on your next visit.

Cookies help to assess the usefulness and interest of the website, as well as the number of visits, facilitating faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

The user can configure their browser to be notified about the reception of cookies and block them, if desired. Refusing the use of cookies may result in the inability to access some areas of the website or receive personalized information.

By clicking "Accept," you agree to the use of cookies as detailed in our cookie policy. 

This Cookie Policy is part of our Privacy Policy. For more information about us and how we protect users' information, please see our Privacy Policy.

 

WHAT TYPES OF COOKIES DO WE USE

Primary Cookies: Allow navigation on the website and use of its applications, as well as access to secure areas. Without these cookies, the requested services may not be provided.

Analytical Cookies: Used to analyze how users use the website and monitor its performance. This allows us to provide a high-quality experience by personalizing our offer and quickly identifying and fixing problems. For example, we use these cookies to know which pages are the most popular, the most effective navigation method, or to identify the reason for error messages. They are used only for statistical creation and analysis, without collecting personal information.

Functionality Cookies: Save the user's preferences regarding the use of the website, so that it is not necessary to reconfigure it each visit.

Third-Party Cookies: Evaluate the success of applications and third-party advertising effectiveness. They can also be used to personalize a widget with user data.

In addition, cookies can be:

Persistent Cookies: Stored for a variable period in the browser, they are used whenever the user makes a new visit to the website. Normally, they direct navigation according to the user's interests, allowing us to provide a more personalized service.

Session Cookies: Temporary, remaining in the browser until the user leaves the website. The information obtained helps to identify problems and provide an improved browsing experience.


HOW TO DISABLE COOKIES

If the user prefers, it is possible to disable the acceptance of cookies in the browser or for a specific service. All modern browsers allow you to change cookie settings. These adjustments are available in the browser settings.
Most browsers allow our users to view stored cookies and delete them individually or block cookies on a particular website or in general. Remember that defined preferences are lost whenever cookies are deleted.

SOCIAL MEDIA LINKS

We use social media links to allow our users to share or bookmark our pages. These links are related to social networks that may obtain information about our visitors' activities on the internet, including our website. Understanding how information is used and how it can be excluded from its collection should be obtained by reviewing the respective Terms of Use and Privacy Policies of these websites.

EXTERNAL CONTENT

Sometimes, we use external web services on our website to display content. For example, to provide images, videos, or conduct surveys. In these cases, we cannot prevent information collection about our visitors' usage when they access these embedded contents on our website.

EMAIL COMMUNICATION

To evaluate the relevance of our communications, we may use monitoring technologies to determine whether our visitors have read, clicked on links, or forwarded the emails we send. If users disagree with this procedure, they must cancel their subscription, as it is not possible to send these emails without active monitoring mechanisms.

Registered subscribers can update their communication preferences at any time by contacting us through this email form, or they can cancel their subscription by following the instructions in the communication email sent to their email address.

UPDATE OF COOKIE POLICY

Crank may modify this cookie policy due to legal, regulatory requirements or instructions from European Data Protection Agencies. Therefore, users are advised to review it periodically.

DATA PROTECTION OFFICER

For clarifications on the Cookie Policy or to exercise data protection and privacy rights, or for any matter related to data protection, privacy, and information security, Users, Service Recipients, and Crank Customers can contact the Data Protection Officer at geral@crank.pt.

Contacts
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For more information, do not hesitate to contact us.